Tag Archives: web hosting

Hosting Guidelines for Small Business Owners

web hostingIf you want to create a professional website and use it to promote your products or services, you should invest in a reliable web hosting solution. You will lose potential customers if your site is offline or if there are any restrictions in the amount of bandwidth you can use. If you are launching an online business, you should subscribe to a basic professional web hosting solution. You can choose between shared, dedicated and free web hosting.
Shared web hosting service
A shared server is a good option if you want to save money on web hosting. This is the preferable option for most small businesses. If you decide to use a shared server, you should make sure your web hosting service has strict policies regarding the content that can be uploaded. If the people you share a server with upload illegal content, the entire server might be blocked by Internet access provider.
Dedicated hosting service
A dedicated server is a better option if you want to store information that needs to be protected on your server. Though dedicated severs are more expensive, you will not have to worry about other websites using most of the bandwidth or about security problems. You should also think about getting your own server. This solution is expensive since you will need a professional internet connection, your own equipment and you will probably have to hire someone to set up your server and help you maintain it.
Free web hosting solutions
If you cannot afford to spend anything on web hosting, there are free services you should consider. Upgrading to a better web hosting solution should be your priority once you start earning money thanks to your website. Most free web hosting solutions will place ads and banners on your site, which is not a good option if you want your site to look professional. If you decide to use one of these services, make sure the ads will be targeted toward your audience. Avoid using free services with restrictions on your use of bandwidth since you could lose traffic.
If you do not want to launch a professional website or cannot afford to spend anything on web hosting, you should consider creating a blog instead of a website. Choose a popular blogging platform and explore the different features you have access to. You can easily create a quality blog that can be navigated like a website if you take the time to organize your content on different pages and create a menu. A blog is also an excellent option if you are not comfortable with HTML or with site-building tools. Connect your blog to a domain name if you do not want your blogging platform to appear in your URL.
Conclusion

Make sure you choose a web hosting solution adapted to your needs and budget. Keep in mind that you might have to find another solution as your needs change or if you can afford to invest in a better plan.

 

Biljana is a tech writer and a blogger researching and publishing useful information for small business owners on behalf of Ninefold VPS Hosting Solutions

How to Test Web Hosting Providers

 It is very important to test a web hosting provider before signing up for their services. Since most service providers have offered customer support email addresses in their websites, it is easy to test the swiftness and quality of their support. This can be done by simply asking a few questions via email.      

The first step towards testing a service provider is finding the email address. It is usually located in the ‘about us’ or ‘contact us’ section. Make sure you identify the correct email address. When asking a question about support, send it to the support team and not to the sales team.

You need to keep in mind that web hosting companies differ. Some respond to their sales-related emails much faster then they respond to support emails, while others are just the opposite. It all depends on the primary focus of the company. Usually, good companies place more emphasis on customer support and handle inquiries with utmost importance and urgency.

Though there is no harm in testing the sales department, your main focus should be on the support department since they are the ones you will be dealing with after signing up for the web hosting service.

Sending a test email will enable you to verify a few things.

1. How long it takes to get an answer

 For best results, you should test several companies without any bias. You need to ensure that the emails are sent to these companies at about the same hour (their time). This means that if you send an email at 8am to one company, you need to send emails at roughly the same hour to other companies. This way, you will be able to make an accurate evaluation. In addition, you should choose an appropriate day of the week to send the email. Usually, it takes longer to get a response over a weekend.

If you get a response in less than six hours, then the customer support can be considered relatively efficient.

2. Quality of response

When evaluating a response, you need to consider the quality and quantity of the information. Has your question been answered correctly and precisely? Is the answer complete or incomplete? Can the answer be understood easily or is it full of technical jargon? Is the answer well structured, with clear step-by-step instructions?

3. Level of courtesy

Different companies express courtesy in different ways. Some companies will address you respectfully by calling you ‘Sir’ or ‘Madam’, while some will use a more personal and friendly approach. It is all a matter of taste and preference. The most important thing is that you get treated with courtesy, whether in a formal manner or in a friendly way.